LEGAL
Refund & Cancellation Policy
Last updated: October 2026
We want you to be comfortable booking with Anbu Nest. This policy explains cancellations and refunds.
Subscription plans
- You can cancel a monthly plan at any time with 30 days' notice. Services already delivered in the current period are not refundable.
- If we are unable to deliver a service included in your plan in a given month, we will provide it later or credit it to the next period.
One-time services and projects
- Cancel before work starts: full refund of the amount paid, minus any non-recoverable third-party costs already incurred (for example site-visit travel or advance paid to a vendor).
- Cancel after work has started: you pay for the work completed and materials purchased up to that point; the balance is refunded.
- Site visit / quotation fee is non-refundable once the visit has taken place.
Homeland parcels (groceries, spices, pooja items)
- Because these are packed to order, we cannot accept returns once dispatched.
- If an item arrives damaged or incorrect, send us clear photos within 48 hours of delivery and we will replace it or refund the affected item.
How refunds are made
- Approved refunds are returned to the original payment method within 7 to 10 working days.
- To request a cancellation or refund, message us on WhatsApp (+91 90873 17180) or email veervillpvt@gmail.com with your name and service details.
Contact us
Anbu Nest (a brand of Veervill Private Limited)
Thanjavur, Tamil Nadu, India
Phone / WhatsApp: +91 90873 17180
Email: veervillpvt@gmail.com